Focusing on smart card for 20 Years the best manufacturer can be trusted

FAQ

FAQ

Question? If you're looking for an affordable way to order beautiful, professional Plastic Cards, contact us and our plastic card printing specialists are available to help you get the style right.

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Why Smart one?

    Best Value
  • We work hard to deliver a solution that fits your budget.
  • Unmatched Customer Service
  • 24 hours online and a dedicated Account Manager is there to support you.
  • Deepest Technical Expertise
  • Our team has over 20 years experience in all applications.
  • Short lead time and Hight quality
  • 2500 square meter of dust-free workshop and 4 color Heidelberg printer
What is the size and thickness of the plastic card? Can it be customized?

--- The standard card size: 85.5*54mm (abbreviated as CR80, the same size as a credit card).
--- The standard thickness: 0.76mm. We has other commonly used non-standard card sizes to choose from. For details, please contact us, [email protected] we will respond within 24 hours or less!

What plastic card printing options can I choose?
--- We offer a wide range of personalized plastic cards printed on durable synthetic materials and different artworks you can choose :

  • Materials (PVC, ABS, PET, PETG, Metal, Wood, Clear Plastic, Laser, etc.)
  • Surface (glossy, matte, frosted, brushed, relief)
  • Contactless (LF, HF, UHF chip modules)
  • Local Spot UV Effect
  • Hot Stamping (gold, silver, laser or other colors)
  • Embossing (The embossing code can be available in gold, silver and colorless.)
  • Magnetic Stripe: ( Hi/Lo: 300Oe,2750Oe,4000Oe)
  • Signature Panel
  • Scratch off
  • Barcode (39 Barcode, 13 Barcode, 128 Barcode), OR Code
  • Punching Hole (hole, slot, butterfly hole)
  • Security: UV Security Printing(Ultraviolet), Water Mark, Micro Text, Guilloche pattern, etc
  • Others: Holograms, Gilding, Portrait, Anti-Fack Logo, Laser logo, labeling, etc


How can I place an order?
--- You can contact any of our sales person for an order. Please provide the details of your requirements about your customized plastic card as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with trade manager of E-mail, Skype, or telephone in case of any delays.

Will you supply service on design? Is it free?
--- Click here plastic card template to download and create your perfect card. If you have any questions or need any help, please feel free to contact us! we can make free design for you.

What's your MOQ?
--- With no minimum order requirements, we can produce your cards quickly, saving you time and money.

How can I get your quotation?
---- Need you send the design to check firstly, or tell the requirement about the card you want, such as card design, size, thickness, material, finishes, quantity, etc. Usually we quote our best price within 12 hours after we get your inquire.

How can I get a sample to check your quality?
--- After price confirmation, you can require for samples to check our quality. Free for a blank/stock sample to check the design and quality, as long as you afford the express freight.
     printing sample: advanced sample fee $49 is required. It can be fully refuned if the final quantity of the confirmed bulk order is or over 10,000pcs.

How long can I expect to get the samples?
--- After you pay the sample charge and send us confirmed files, the samples will be ready in 6-7 working days. The samples will be sent to you via express and arrival in 3-5 days.

What about the lead time for mass production?
--- To be honest, it depends on the quantity. Generally 5-7 days for quantity at 5,000pcs, 7-10 days for about 10,000pcs.

What kind of document you need for design?
--- Vector file in Ai, cdr, PDf format, please convert the text to curve before you send the file, because we are not sure whether we have the font you use.

What is your terms of delivery?
--- We accept EXW, FOB etc.

If we receive bad quality goods, how shall we do?
--- Before delivery to the customer, we inspect for print misalignment. We take great care not to deliver defective cards as they are. If you receive bad quality goods, please contact us and tell the problem, we would reproduce the new goods for you, or refund you the money.